Last updated: October 2026
Privacy Policy
This policy applies to the VPN57 marketing website, user panel, and subscription services. It explains the categories of data this service processes, why it processes them, and the requests users may make. Third-party payment pages and external services have separate privacy policies, which you should review when using them.
Account Data and Processing Purposes
VPN57 requires no email address to create an account; a username and password are sufficient. An email address is not required for registration, and this service does not request one when an account is created. The account system processes usernames, information needed to verify passwords, and subscription status for authentication, access management, and account security.
This service retains order identifiers, plan selections, payment status, data usage, and support ticket content to provide subscriptions, verify transactions, and handle after-sales support. Data usage is aggregated information needed for billing and does not include a list of websites visited. When submitting a support ticket, provide only the details needed to resolve the issue. Do not send your password or full subscription link.
No-Logs Policy and Connection Information
VPN57 follows a no-logs policy. It does not record which websites users visit, their browsing content, or content transmitted over connections, nor does it create personal browsing histories for later retrieval. This service does not continuously retain connection logs that link accounts, source IP addresses, destination addresses, and connection times.
Temporary session status needed to keep a connection running is used only to maintain communications. It is cleared when the session ends or the status expires and is not turned into a long-term connection history. Troubleshooting relies on aggregated status, error types, and information voluntarily provided by users. The no-logs policy does not mean that account, order, or billing data is not processed; those records are managed separately under this policy.
Website Analytics and Local Storage
Analytics on the marketing website help us understand page visits, referral sources, and button usage. They may process request times, page addresses, browser categories, and network information included with requests. Analytics are limited to this website and its interactions; they are not used to record other websites users visit through international routes.
Cookies and local storage are used for session identification, language preferences, and essential interface state. The user panel stores login credentials in local storage to maintain the signed-in state; clearing them may require you to log in again. You can manage or delete this data through your browser settings. When using a shared device, sign out and clear locally stored login information.
Third-Party Payments and Required Disclosures
VPN57 supports Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party payment service or transaction network. This service receives the transaction identifier, amount, and payment result needed to verify orders and activate subscriptions. VPN57 does not ask users to submit passwords for third-party payment accounts.
Third parties process data relating to their pages, accounts, and transactions under their own policies. Records on public transaction networks may be publicly accessible. This service provides relevant information only when necessary to complete a transaction, resolve a dispute, or comply with applicable legal requirements, and limits disclosure to what the purpose requires.
Data Retention and Deletion Requests
Account data is retained for as long as needed to provide account services. Order and support records are retained for as long as needed to verify transactions, resolve disputes, and meet applicable legal retention requirements. Analytics data is kept for the period required for analysis, then deleted or de-identified when that purpose is fulfilled. Identifiable data is not kept indefinitely.
Users can sign in to the panel and submit access, correction, or deletion requests through the support ticket portal. This service will verify account ownership and explain the scope of processing. Data that must be retained by law or relates to an unfinished transaction or dispute will be restricted to the necessary purpose and deleted once the reason for retention no longer applies. Local storage in your browser must be deleted separately on your device.
Policy Updates and Feedback
When this policy is updated, the revisions will be published on this page and the last-updated month will be changed. Material changes to processing purposes, data categories, or user rights will be announced through the website or user panel. Where separate consent is legally required, it will be obtained as applicable.
If you have questions about this policy or data processing, use an account support ticket to describe the page, action, and request involved. Please also review the Terms of Service for subscription and transaction rules.